Shipping policy

Thank you for shopping with KAIRO.

Processing Time
All orders are processed within 1–3 business days. 

Shipping Time
Shipping times vary depending on your location:

  • United States: 5–12 business days
  • International: 7–15 business days

Please note that these are estimated delivery times and may vary due to external factors.

Shipping Costs
Shipping costs are calculated at checkout. Free shipping may be offered on select promotions.

Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow 2–5 days for tracking information to update.

Delays
Delays may occur due to high demand, customs processing, or courier issues. We appreciate your patience.

Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Stolen Packages
KAIRO is not responsible for lost or stolen packages once they have been marked as delivered by the carrier.

Contact
For any questions regarding your order, please contact us at contact.kairo@aol.com